Privacy Policy

HomePrivacy Policy

Welcome to FBT Adventures (I) Pvt. Ltd.

FBT respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, gender, email address, postal address, frequent fly number, age, telephone number, etc) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our Sales Channel.

This Privacy Policy is applicable to persons who purchase / intend to purchase / inquire about any product(s) and / or service(s) made available by FBT ('User') through any of FlyBird Tourism's customer interface channels including website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as "Sales Channels").

By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.

Information We Collect,

This notice applies to all information collected or submitted on fbt.travel The website offers travel related services such as air tickets, hotels rooms, travel insurances ,Bus etc. We collect the following personal information to provide the services mentioned above.

  • Name and Gender
  • Phone Number
  • Address
  • Credit Card details
  • Date of birth in case of a child
  • Passport Number
  • Frequent flyer number (wherever needed)
  • IP Address

How the Information is used

1. FBT does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travelers is put to the following use:

Customer name, address, phone number, traveler’s name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveler.

Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by FBT, but if ever stored or retained by us, remain internal and is never shared.

These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable.

Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use.

If you choose not - to share this information, you can still visit the FBT website, but you may be unable to avail certain options, ours and services.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Disclosure of information

We may, in good faith, in our sole discretion and without any notice to you , disclose your personal sensitive information to protect ourselves from any liability or fraud or similar situation, to respond to judicial processes, legitimate requests from any third parties, warrants or equivalent by law enforcement trials or authorities, to investigate fraud or other wrongdoing or as otherwise required or necessary in order to comply with applicable law or to protect our legitimate interests or those of users. We may also, disclose personal sensitive information if it is reasonably necessary in our opinion to protect the rights or property of FBT or any of its affiliates or any third party or to avoid injury to any person.

FBT takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on [email protected] to obtain names and addresses of the specific entities that shall have access to your personal information in a given transaction.

FBT will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.

If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.

How You Can Opt-Out of receiving Promotional Emails.

Check your User Profile Information available and stored with FBT under the section "My Profile" To get user profile deleted please send an email to – [email protected],

The updated policy stands s effective as of April 24, 2019

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at +91-120-4228990 or send us an email at [email protected]

Thank you for using FBT ADVENTURES INDIA PVT. LTD.

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Daniel

Jan 10 2019
9.810Very Good

Very Good & Success

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